Every channel. One prepaid balance.

Connect with Clients on Every Channel.

Reach every client on the channels they already use — Email, SMS and official WhatsApp — from one connected platform.

Send statements, notices, payslips and critical documents at scale, run targeted campaigns, and track every delivery as it happens.

Email, SMS & WhatsApp Official WhatsApp API Tracked Document Delivery
MSGR Communication Dashboard
Verified Delivery
Client received Statement

Everything you need to manage client communications

MSGR handles the complexity of multi-channel messaging, secure document transmission, and scalable data management.

Omnichannel Routing

Reach clients instantly via Email, SMS, and WhatsApp. Centralize your outgoing and incoming correspondence in one unified platform.

Secure Document Delivery

Automatically generate and dispatch notices, billing statements, legal letters, and payslips with end-to-end encryption and tracking.

Bulk Data Processing

Effortlessly upload and download large datasets. Support for multiple formats (CSV, Excel, PDF) to seamlessly integrate with your existing CRM.

Targeted Campaigns

Run precise communication campaigns tailored for individuals, specific client groups, or entire project ecosystems with automated scheduling.

Prepaid Token Billing

Control your budget with prepaid credits. Top up your token balance and only consume credits when messages or documents are dispatched.

Delivery Audits & Analytics

Get verified read receipts and granular delivery audits. Align your billing by paying strictly for successful WhatsApp message deliveries.

How MSGR Works

A simple, streamlined process to get your messages out across any channel.

Top Up Tokens

Purchase prepaid tokens that act as universal credits for SMS, Email, and WhatsApp.

Upload Your Data

Import your client lists securely via CSV or Excel, or connect your CRM via API.

Compose & Send

Use the Campaign Builder to write your message, select your audience, and dispatch instantly.

Track Delivery

Monitor real-time read receipts and get automatic token refunds for undelivered messages.

Transparent Billing

Pay for Performance.
Not just promises.

MSGR utilizes a fair, transparent prepaid token system. You buy credits in bulk and use them across any channel. Best of all, our auditing system ensures you aren't charged for undelivered messages.

  • Prepaid Credit System

    Load your wallet with tokens. Each email costs 5 tokens per message, each SMS segment costs 2 tokens, and each WhatsApp delivery costs 8 tokens — deducted only when a message is dispatched.

  • WhatsApp Delivery Audits

    Our platform cross-references WhatsApp API webhooks. If a message fails delivery due to an invalid number, your token credit is instantly refunded at the same 8 tokens per delivery rate.

Sample Wallet & Usage

Example preview
Example available credits
24,500
Top Up
Example recent usage
Project Alpha Update
350 delivered • 2 failed (refunded) • 8 tokens each
- 2,800 tks
Q3 Statements (Email)
1,200 delivered • 5 tokens each
- 6,000 tks
Payment Reminders (SMS)
500 segments delivered • 2 tokens each
- 1,000 tks
Audit Adjustment
Refund for 2 undelivered WhatsApp messages (8 tokens each)
+ 16 tks

Illustrative figures shown for demonstration only. Your actual balance and usage appear inside your signed-in dashboard.

Prepaid Token Packages

Simple, transparent pricing. The more you buy, the lower your cost per token — and tokens never expire.

Enterprise

Enterprise Pack

High-volume sending with dedicated throughput and priority support.
R799 one-time
R0.0032 per token
250,000 tokens
Universal credits across every channel
What's included
  • Everything in Growth
  • Dedicated sending throughput
  • Priority WhatsApp support
  • SLA & onboarding assistance
Most Popular
Growth

Growth Pack

For growing teams with regular campaign and billing needs.
R199 one-time
R0.0040 per token
50,000 tokens
Universal credits across every channel
What's included
  • Everything in Starter
  • Secure document delivery
  • Campaign scheduling & drafts
  • Priority email support
Starter

Starter Pack

Perfect for small businesses starting with omnichannel messaging.
R49 one-time
R0.0049 per token
10,000 tokens
Universal credits across every channel
What's included
  • Email & SMS messaging
  • Official WhatsApp API sends
  • Automatic refunds for failed sends

Not sure how many tokens you need? Talk to our team for a tailored estimate.

Frequently Asked Questions

Everything you need to know about MSGR's communication platform.

How does the token system work?

You buy tokens in bulk and spend them per message sent. Email costs 5 tokens per message, SMS costs 2 tokens per segment, and WhatsApp costs 8 tokens per delivery. Tokens are deducted from your balance as messages are dispatched.

What happens if a WhatsApp message fails?

Thanks to our integration with WhatsApp webhooks, if a message cannot be delivered due to an invalid number, your tokens are automatically refunded to your balance.

Can I upload my own client list?

Yes! You can bulk upload contacts via CSV, Excel, or sync directly from your CRM using our API.

Are my documents secure?

Absolutely. All documents and payslips are dispatched with end-to-end encryption. You can also enforce password protection on sensitive PDFs.

Do the prepaid tokens expire?

No, purchased tokens roll over month to month and never expire as long as your account remains active.

Get in Touch

Let's optimize your communications.

Have questions about our API, enterprise volumes, or custom integrations? Our team is ready to help you set up the perfect messaging flow.

Email Us
support@msgr.co.za
WhatsApp Support
+27 79 718 5923

Pick the channel you'd prefer we use to get back to you — we'll reply on Email, WhatsApp or SMS accordingly.

Ready to streamline your communications?

Join enterprise teams utilizing MSGR to manage client interactions, distribute critical documents, and optimize their messaging budget.

Free onboarding setup included. No credit card required.